Articles on: Orders

Track Orders

Learn how to track and manage ongoing orders in Vintaflow.

Accessing Order Tracking

Navigate to Orders from the sidebar
Click Tracking to see active orders

Order Tracking Tabs

Inbound - Orders you are receiving
Outbound - Orders you are sending

Order Statuses

Orders move through these statuses:

Status	Meaning
Draft	Saved but not yet submitted
Recommended	System-generated suggestion, not yet acted on
Open	Submitted and awaiting a decision
Approved	Accepted by the receiving party
Declined	Rejected by the receiving party
Denied	Rejected at the approval stage
Allocated	Stock has been reserved against the order
In Transit	On its way
On Hold	Temporarily paused
Delivered	Arrived at destination
Received	Confirmed and accepted by the receiver
OS&D	Over, short, or damaged on arrival - see Report OS&D on Delivery
Cancelled	Cancelled before completion
Expired	Passed its validity window without progressing

Delayed is not a status. An order is flagged as delayed when it passes its expected delivery date while still open, whatever its current status. Use the composite filters below to find delayed orders.

Viewing Order Details

Click any order to see:

Complete order summary
Logistics and shipping information
Shipment tracking, including a map view
Order items with quantities
Attachments and notes
Order history timeline

Updating Order Status

If you have permission to update orders:

Open the order details
Click the status dropdown next to the order ID
Select the new status

Accounts set to Automatic Sync progress order statuses on their own as validations pass, so you may not need to do this by hand. See Account Settings.

Shipment Tracking

For orders with a tracking number:

Click View Tracking or the tracking icon
See the shipment map and tracking timeline
View carrier information and estimated arrival

Filtering Orders

Click Filters to open the filter drawer. Available filters:

Filter	Purpose
Sort By	Order the list by any column
Group By	Group rows by Account, Warehouse, Shipment ID, or Consolidation Group
Trade Partners	Narrow to specific buyers or sellers
Status	One or more of the statuses above
Composite Filters	Delayed Inbound Orders, Delayed Outbound Orders, or Issues Outbound Orders
Buyer Warehouses	Destination warehouses
Seller Warehouses	Origin warehouses
Transaction Mode	Trade, Demand, or Supply
Products	Specific items
Order ID	A single order
Range Picker	Date ranges
Forecast Weeks	How far ahead to project

The Filters button shows a badge with the number of active filters. Click Reset to clear them.

Grouping Orders

Group By is useful when consolidating. Grouping by Shipment ID or Consolidation Group shows which orders are travelling together - see Consolidation Groups.

Flagging Orders

Use flags to highlight important orders:

Click the flag icon on any order
Select a colour - red, orange, yellow, green, or blue
Or select None to remove the flag

Exporting Order Data

Click Export
Select the file format - CSV or Excel
Choose which columns to include
Click Export to download

Updated on: 27/08/2026

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