Track Orders

Learn how to track and manage ongoing orders in Vintaflow.

Accessing Order Tracking

1. Navigate to Orders from the sidebar
2. Click Tracking to see active orders

Order Tracking Tabs

• Inbound - Orders you're receiving
• Outbound - Orders you're sending

Order Statuses

Orders progress through these statuses:

Viewing Order Details

Click any order to see:

• Complete order summary
• Logistics and shipping info
• Shipment tracking (with map view)
• Order items with quantities
• Attachments and notes
• Order history timeline

Updating Order Status

If you have permission to update orders:

1. Open the order details
2. Click the status dropdown next to the order ID
3. Select the new status
4. The order will be updated automatically

Shipment Tracking

For orders with tracking numbers:

1. Click View Tracking or the tracking icon
2. See the shipment map and tracking timeline
3. View carrier information and estimated arrival

Flagging Orders

Use flags to highlight important orders:

1. Click the flag icon on any order
2. Select a color (red, orange, yellow, green, blue)
3. Or select None to remove the flag

Exporting Order Data

1. Click Export button
2. Select the file format (CSV or Excel)
3. Choose which columns to include
4. Click Export to download

Updated on: 06/12/2025