> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.vintaflow.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Shipment Tracking

Track shipments live on a 3D globe, with vessel positions, port activity, weather, and voyage history.

## Where to Find It

Navigate to **Reports** and open the **Shipments** tab.

## The Globe

Shipments are drawn on an interactive globe. Drag to rotate, scroll to zoom, and use the tilt control to switch between an overhead and an angled view.

## Layers

Toggle layers on and off from the panel on the right:

| Layer | Shows |
|-------|-------|
| **Ocean Depth** | Seafloor relief - shelves, ridges, and abyssal plains |
| **Graticule** | Latitude and longitude reference grid |
| **Routes** | Voyage tracks, split into covered and remaining |
| **Direction Arrows** | Chevrons showing which way each shipment travels |
| **Vessels** | Current position of each shipment |
| **Ports** | Port nodes, clustered when zoomed out |
| **Port Volume** | 3D columns sized by shipments through each port |
| **Dwell Alerts** | Rings where containers sat for more than 5 days |
| **Vessel History** | Reported position history of the selected vessel |
| **Congestion** | Density of reported milestone events |
| **Day / Night** | Live solar terminator overlay |

| Turn most layers off when you are looking for one thing. **Routes** plus **Vessels** alone is the clearest way to answer "where is this shipment".

## Finding a Shipment

Use the search box to jump straight to a shipment, vessel, or port.

## Shipment Details

Select a vessel to open its detail panel:

### Dates

* **Requested** - the delivery date originally asked for
* **Expected** - the current expected date
* **Carrier ETA** - the carrier's own estimate
* **Arrived** / **Delivered** - actuals once they happen

### Vessel and Route

* **Carrier** and **Call Sign**
* **Seller**
* **Ships From** and **Ships To**

### Weather

Current conditions along the route, including air temperature, rainfall, and snowfall.

## Vessel View

Click **Vessel View** to fly down to sea level on the selected vessel. Click **Leave Vessel View** to return to the route overview.

## Replay

Use the scrubber along the bottom of the globe to replay shipment movement over time, so you can see how a delay developed rather than only where things stand now.

## Stale Tracking

If a shipment's tracking has not refreshed in over a day, the panel flags it.

||| Stale tracking means the position shown is old, not that the shipment has stopped. Confirm with the carrier before acting on it.

## Dwell Alerts

Rings mark ports where containers have sat for more than five days. These are the places to look first when investigating a late delivery.

## Related

* [Track Orders](https://help.vintaflow.com/en/article/track-orders-n43cmm/) - order-level status and tracking
* [Reports](https://help.vintaflow.com/en/article/reports-4b6jyx/) - the other report tabs